Terms & Conditions

Contained here are the Terms and Conditions which you must read and agree to before your child has their first lesson with Miss Lawrence Maths. When you book with Miss Lawrence Maths, you are agreeing to our Terms and Conditions.

 

Please take the time to read and understand the Terms and Conditions before making payment. Repeat bookings with Miss Lawrence Maths are deemed as acceptance of these Terms and Conditions. These Terms and Conditions may change from time to time.
 

Please make sure that the email address that we have stored for you is current and you can access it. 
 

Definitions

  1. The following expressions are given the following meanings:

    • (a)‘Booking’ means tuition lessons that are scheduled using the Miss Lawrence Maths website. 

    • (b) ‘Lead Tutor’ means that this Tutor is the only Tutor (as well the founder and CEO) of Miss Lawrence Maths and has the appropriate qualifications and experience to provide tuition services in the areas advertised on the Miss Lawrence Maths website.

    • (c) ‘Contract’ means the agreement between the Lead Tutor and the parents/guardians of the student for the Lead Tutor to perform tuition services for the student

    • (d) ‘Complaint’ means a claim by a parent/guardian or tutee that the service provided by the Lead Tutor falls below the standards the parent/guardian or tutee expected.

    • (e) ‘Failed Payment’ means an outstanding Lesson Fee, for which Miss Lawrence Maths has been unable to make a successful charge against the payment details provided by the parent/guardian.Maths website, with the intention of entering into a Contract.

    • (f) ‘Lesson Fee’ is the hourly fee.

    • (g) ‘Student’ means the child that partakes in the tutoring lessons via Miss Lawrence Maths. 

    • (h) ‘Miss Lawrence Maths website’ means the website operated by Miss Lawrence Maths.

  2. In these Terms:

    • (a) words importing the singular shall include the plural and vice versa; and

    • (b) words importing the masculine gender shall include the feminine gender and vice versa.

 

General

  1. All business undertaken by Miss Lawrence Maths, the Lead Tutor and the student’s parent/guardian is transacted subject to these Terms. In the event of any conflict between these Terms and any other terms and conditions, these Terms shall prevail. 

Obligations of Miss Lawrence Maths and related provisions

  1.  The Miss Lawrence Maths website has been established to allow parents/guardians to contact the Lead Tutor regarding tutoring services. The Miss Lawrence Maths website also allows parents/guardians to book lessons with the Lead Tutor.

  2. Miss Lawrence Maths will take precautions it considers appropriate to keep the details of parents/guardians and a tutee secure but will not be liable for unauthorised access to the information provided by a parent/guardian or tutee on the Miss Lawrence Maths website.

Lead Tutor Duties

  1. The Lead Tutor warrants that -

    • (a) she is of at least eighteen years of age;

    • (b) she has the necessary qualifications and/or experience to provide tuition in the subjects specified on the Miss Lawrence Maths website;

    • (c) her profile and subject information provided on the Miss Lawrence Maths website is up to date, accurate and truthful; and

    • (d) she has the legal right to work in the UK on a self-employed basis.

  2. The Lead Tutor has not received any criminal convictions or cautions.

  3. The Lead Tutor will never contact a student without the consent of the parent/guardian, and this will only be via educational platforms, for example, ‘Show My Homework' or 'Google Drive.'

  4. The Lead Tutor is responsible for the prices quoted for her services on the Miss Lawrence Maths website.

  5. The Lead Tutor is responsible for collection of all fees due to her from parents/guardians. 

  6. The Lead Tutor will not complete on behalf of the student any coursework, essays, or other assignments.

  7. The Lead Tutor will not request any upfront fees, except for a deposit which is equal to one Lesson Fee. The Lead Tutor will only accept payment for a block booking at a time (an academic term – approximately 13-weeks), to be paid before the start of each academic term; this includes pro-rata bookings.

Lead Tutor - Additional Duties

  1. The Lead Tutor must not make any agreement with either a student or any member of the student's family or the student's parent/guardian which is intended to circumvent the relationship between Miss Lawrence Maths and the student and to benefit the Lead Tutor at Miss Lawrence Maths 

  2. If the Lead Tutor fails to deliver to a standard expected by a student or parent/guardian, the Lead Tutor will be liable to refund the parent/guardian the entire Lesson Fee for the associated lesson.

  3. The Lead Tutor must allow at least 15 minutes from the scheduled start time of a lesson for the student/s to attend the lesson. If the Lead Tutor fails to do so, the Lead Tutor will be liable to refund the student/s the entire Lesson Fee for the associated lesson.

  4. If the Lead Tutor is late due to extenuating circumstances, she will communicate with you by email or by telephone as soon as is reasonably practicable. If the lateness is over 5-minutes, the amount of minutes late will be pro-rated and refunded to the account that you made your termly payment with. 


Student Duties

  1. A student must not publish any abusive comments about the Lead Tutor or another student on the Miss Lawrence Maths website or any other place. This include defamatory or derogatory comments.

  2. Miss Lawrence Maths is not responsible for examination entry; this is the sole responsibility of the student and the parent/guardian.

  3. A student must not request the Lead Tutor to complete coursework, essays, or other assignments for them. 

  4. Lessons will start at their scheduled time. If a student is late without prior warning from the parent/guardian, the time will not be made up. If the student does not arrive within 15 minutes of the start time of the lesson, it is up to the Lead Tutor’s discretion if they wish to cancel the individual lesson or delay student entry to a grouped lesson, if it will disrupt the teaching and learning. The Lesson Fee will not be refunded.

  5. Students in both grouped and individual lessons are expected to behave in a positive and appropriate manner at all times, similar to how they are expected to in school/educational environments. They must not distract other students during the lesson. Failure to behave in a responsible manner will result in warnings. The student will not be allowed to participate in any future lessons if they reach three warnings (i.e. distracting others, silly behaviour, talking excessively etc.) each in two different lessons in one academic term or three serious warnings (i.e. swearing, derogatory language, bullying, cheating etc.) over the course of two or more lessons in one academic term. A refund will not be issued for the lessons that parents/guardians have paid for in advance. 


Parent/Guardian Duties

  1. The parent/guardian is responsible for verifying the credentials, expertise, references, DBS checks and qualifications of the Lead Tutor with whom he enters into or proposes to enter into a Contract.

  2. Lessons will start at their scheduled time. If a student is late without prior warning from the parent/guardian, the time will not be made up. If the student does not arrive within 15 minutes of the start time of the lesson, it is up to the Lead Tutor’s discretion if they wish to cancel the individual lesson or deny the student entry to a grouped lesson, if it will disrupt the learning and teaching. The Lesson Fee will not be refunded.

  3. Miss Lawrence Maths is not responsible for examination entry; this is the sole responsibility of the student and the parent/guardian.

  4. When a Booking is confirmed, a parent/guardian enters directly into a contract with Miss Lawrence Maths for the provision of lessons.

  5. Once a parent/guardian has been given confirmation of their child’s place by Miss Lawrence Maths, they will be given a deadline to make payment via www.stripe.com. Failure to do so will incur a £30.00 late payment charge.

  6. When a confirmed Booking exists, the parent/guardian must ensure that he has a valid debit/credit card with sufficient funds to cover the Booking. Unsuccessful payments (after 72 hours from the booking time and date) may result in your child losing their place.

  7. In the case of a Failed Payment still being outstanding 72 hours after the time and date of the booking, parents/guardians authorise Miss Lawrence Maths to automatically retry the charge.

  8. If a parent/guardian has an outstanding Failed Payment for over 96 hours then all future lessons will be cancelled.

  9. Parents/guardians must not use the Miss Lawrence Maths website for illegal, unlawful or prohibited purposes. This includes sending or posting junk e-mail or spam, publishing misleading, defamatory, indecent, obscene or advertising material, or send viruses and worms.

  10. Parents/guardians must not impersonate any other person or entity or to use a false name or a name that they have no authority to use.

  11. Parents/guardians must not post material to the Miss Lawrence Maths website in which the copyright or intellectual property is or may be the property of another person or body.

  12. Parents/guardians agree to manage their charges using Miss Lawrence Maths website (via Stripe). If a parent/guardian cancels their payment, they will not receive a refund of any fees already paid.

  13. If a parent/guardian makes payment for an academic term without confirmation of a student’s place from Miss Lawrence Maths, they may be refunded the amount, minus Stripe charges.

  14. Miss Lawrence Maths reserves the right to accept or refuse payment. Parents/guardians must not transfer or assign their payment or any other plan to another parent/guardian. 

  15. Parents/guardians should inform Miss Lawrence Maths of a complaint by email (complaints@misslawrencemaths.com) within 48 hours of the scheduled finish time of the relevant lesson. The Lesson Lee will still be chargeable and Miss Lawrence Maths will hold the payment until the dispute is resolved.


Cancellations

  1. Lessons are booked in advance on a termly basis (approximately 13-weeks). If you wish to terminate the attendance of your child altogether, you will not receive a refund for the lessons you have paid for in advance, unless by mutual agreement due to extenuating circumstances. 

  2. If you wish to cancel a single lesson or more than a single lesson, you will not receive a refund for the lessons you have paid for in advance, unless by mutual agreement due to extenuating circumstances. 

  3. Cancellation due to student illness must be made as soon as possible (according to the circumstances). The opportunity for a session at a mutually convenient alternative slot (individual lessons only) will be arranged as soon as possible, though you must accept that it may not always be possible to accommodate the rescheduling of lessons, in which case the lesson will be missed and the lesson fee will be refunded. Endeavour to inform Miss Lawrence Maths as soon as possible if your child cannot attend a lesson due to illness.

  4. Cancellation due to tutor illness will be made as soon as possible (according to the circumstances). The opportunity for a session at a mutually convenient alternative slot (both individual and grouped) will be arranged as soon as possible, though you must accept that it may not always be possible to accommodate rescheduling of lessons, in which case the lesson will not take place and the lesson fee will be refunded. The Lead Tutor will endeavour to inform you as soon as possible if she is ill and cannot teach a lesson.


Intellectual Property

  1. The code, brand and intellectual property of the Miss Lawrence Maths website cannot be reused without Miss Lawrence Maths’ consent. All copyright, trademarks, and other intellectual property rights in and relating to the Miss Lawrence Maths website are owned by Miss Lawrence Maths. It is prohibited to copy, distribute, show in public or create any derivative work from the Miss Lawrence Maths website, or any of the material which is found on the Miss Lawrence Maths without the consent of Miss Lawrence Maths. Please see our Copyright Notice, which forms part of these Terms and Conditions.


Miscellaneous provisions

  1. Miss Lawrence Maths reserves the right to withdraw or modify aspects of the Miss Lawrence Maths website, or the entirety of it.

  2. Miss Lawrence Maths may, at their sole discretion, vary the features of the Miss Lawrence Maths website and the Terms of use at anytime.

  3. Miss Lawrence Maths may monitor postings to the Miss Lawrence Maths website and communications through the Miss Lawrence Maths website and have the right to delete and/or block such postings or communications at their sole discretion.

  4. Miss Lawrence Maths give no guarantee that the Miss Lawrence Maths website is free of viruses worms or any other form of harmful components.

  5. Miss Lawrence Maths may contact parents/guardians by the details we have stored on their account; this could include by email and phone. 

  6. Miss Lawrence Maths may use data for statistical analysis. We will not provide this to interested third parties.

  7. Privacy Policy (which can be found at the bottom of the Miss Lawrence Maths home page): Miss Lawrence Math's Privacy Policy forms part of these Terms and Conditions, and by agreeing to these Terms and Conditions, you also give your consent to the way we may handle your personal data as detailed in that policy. Given the global nature of the World Wide Web, any posting on the Miss Lawrence Maths website (including any which contain personal information) is, of course, accessible to internet users around the world.

  8. Severability. In the event that any term of these Terms and Conditions is held to be invalid or unenforceable by judicial decree or decision, the remainder of these Terms and Conditions shall remain valid and enforceable.

  9. English Law and the jurisdiction of English Courts applies to these terms.

MISS LAWRENCE MATHS

"Where fun-filled maths meets results."

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